PolarFleece, Polartec, Malden Mills, what's what?
Malden Mills® was the original parent company of Polartec®.
In 1981 Polartec®, the apparel textile arm of Malden Mills®, invented the modern synthetic fleece and named it PolarFleece®.
Today, PolarFleece® is the direct to consumer business owned and operated by Polartec®.
How long has PolarFleece been around?
PolarFleece® was invented by Polartec® in 1981.
I've seen "Polar_Fleece" at other stores, is it the same?
No, there's only one Original Article PolarFleece®.
Look for the Polartec® logo on the fabric or garment to be sure you're getting the good stuff.
Returns and Exchanges
What is your return policy on custom orders?
We consider your Polarfleece® garment a custom Order, which gets placed into production immediately upon order and is built to your specifications. Custom Orders cannot be cancelled, changed, returned or refunded at any time.
If you need assistance before placing your order, please contact Info@PolarFleece.com or (833)4-FLEECE
Will the colors I see on my screen be exactly what shows up?
Due to monitor settings, monitor pixel definitions, limitations of desktop scanners, digital photography, and dye lot variations, we cannot guarantee that the color you see on your screen is an exact color match to your Polarfleece jacket.
We have made every effort to make the colors and finishes on screen look as close as possible to the colors and finishes of the Polarfleece jacket you have created. Since we strive to make our colors as accurate as possible, in most cases the textile color you see and choose will likely reflect the color of the Polarfleece textile.
Also, please note that just because our Polarfleece textiles may have the same or similar color name as a thing or another product does not mean they are the same exact color. Please don’t mistake a color name to be what you may think that color should be.
When will my custom item arrive?
Please allow for 6 to 8 weeks before your custom made to order ships with shipping time dependent on the method chosen by the Customer. Orders are shipped Monday-Friday; note that we do not deliver on Saturdays, Sundays or holidays.
Is The Andover Pullover waterproof or windproof?
The Andover Pullover is made from Polartec® 200 weight recycled Fleece, which is warm and cozy but does not contain a waterproof or windproof membrane.
Polartec® has several other products you can check out that do. Garments made from: NeoShell®, WindPro®, WindBlock®, or HardFace® would fit the bill nicely.
How should I wash and dry my Andover Pullover?
Machine wash cold, tumble dry low, do not bleach, do not iron, do not dry clean, and avoid the use of fabric softners.
After washing my PolarFleece, I noticed the fleece pebbled, is this normal?
Yes, its completely normal for your PolarFleece® Pullover fleece fabric to pebble up after washing due to natural fiber consolidation intended to trap heat ultimately providing the benefit of warmth in the garment.